Friday, December 22, 2017

MyCCC Email/ Calendar Icon Authentication Issue - 12/22/2017 - Resolved

If you receive the following error message while clicking on the Email/Calander link in MyCCC
"This service cannot be accessed because your login credentials are not yet valid. Please log in and try again. We are unable to process your request at this time, please try again later."   
IT is working on the issue and will post an update when there is more information.    If you are currently in your email please do not log out until we resolve this issue. 

Thank you, 
CCC IT 
Start time 9:15 a.m.
End time 12:08 p.m.


The issue with Email/ Calendar has been resolved. A reboot of the server brought MyCCC and Email on line. If you experience any other issues please contact the helpdesk at 607-962-9555.

Thank you, 
CCC IT 

Friday, December 8, 2017

Security Questions for MyCCC - 12/8/17 - Resolved

When logging into MyCCC security questions need to be filled out. The questions are for new users and old users. IT is sorry for any inconvenience but the fix was needed for all accounts.

If you have any questions please feel free to contact the helpdesk at 607-962-9555 or email helpdesk@corning-cc.edu.

Thank you,
CCC IT

Monday, December 4, 2017

Banner Production Down - 12/4/2017 - Resolved

Banner Production is currently down. IT is aware of the issue and is working on it. Please check back here for an update once it is back up and running.

Thank you,
CCC IT