We are seeing MyBanner Timeout issues in two locations. The first is with Look UP Classes under the Faculty & Advisor tab and the second is while using the Search bar. We have reported these issues with our SUNY support folks and are waiting on a resolution. A workaround for Looking up Classes is to use the Look Up Classes under the Student Services & Financial Aid tab.
Update: The Timeout issues have been resolved, please let us know if you are experiencing any other issues.
Thank You,
IT
Known Technology Issues
Wednesday, June 19, 2019
Tuesday, June 18, 2019
Google Calendar Outage - 6/18/19 - Resolved
IT has been informed by Google that they are experiencing technical issues with Google Calendar. We will let you know when services have been resolved.
Update: Google has resolved the Calendar issue.
IT
Update: Google has resolved the Calendar issue.
IT
Monday, June 17, 2019
Banner Outage - 6/17/19 - resolved
We are experiencing an issue with Banner and SUNY technology support is looking into the issue.
Update: IT has been working with SUNY hosting services to restore access to Banner forms and Self-Service Banner (myBanner). The Banner forms services are working but myBanner is still not available. This is our highest priority and we apologize for this extended outage. We have escalated this problem with the SUNY hosting service.
Update: SUNY has restored services, please let our Helpdesk (607)962-9555 know if you are experiencing any issues.
IT
Update: IT has been working with SUNY hosting services to restore access to Banner forms and Self-Service Banner (myBanner). The Banner forms services are working but myBanner is still not available. This is our highest priority and we apologize for this extended outage. We have escalated this problem with the SUNY hosting service.
Update: SUNY has restored services, please let our Helpdesk (607)962-9555 know if you are experiencing any issues.
IT
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