MyCCC Login Issue - 10/12/2017 - Resolved

As of 10/12/2017 around 4:10pm, we are experiencing login issues with MyCCC.  We are working to resolve these issues as soon as possible and we appreciate your patience.

Update:  This issue has been resolved on 10/12/2017 at 8:00pm.

Print Management Down - Paper Cut - 10/02/2017 - Resolved

The College's print management system is currently down. Our vendor is looking into this. IT will post once the issues is resolved. Please do not send any print jobs to the printers till they are operational. The vendor will be refunding all prints during this time. 

Thank you, 
CCC IT 


UPDATE:

The College's print management system was down this morning. Our print vendor OES will be refunding all prints that were charged to students during this time. If you have any questions about the refund please stop by print shop in C007.

Thank you, 

CCC IT 

ITEC services impacted - 9/25/17 - Resolved

ITEC has started seeing network interruptions around 11:00am from Level3 this morning.  This is impacting connectivity for the ITEC and SICAS teams.  It may also be causing network connectivity performance issues accessing services located at ITEC. Such services may include Blackboard and the SUNY Library.

This has been resolved by ITEC at 3:30 9/25/17

MyCCC Experience Slow Performance - 8/31/2017 - Resolved

MyCCC is currently experiencing some slow performance.  IT is aware and is currently working on the issue. IT will let the campus community know when the issue has been resolved.

Thank you,
CCC IT


The current issue has been resolved. If anyone experiences this issue again, please contact the IT Service Desk at 607-962-9555. 

- CCC IT

Wireless down all campus locations - 8/25/17 - Resolved

Wireless is down for all campus locations at this time. IT is aware of the issue and is working on a resolution.

Thank you,
CCC IT


Wireless is back up for all campus locations. If you are still experiencing issue please contact the IT Helpdesk at 607-962-9555 or helpdesk@corning-cc.edu.

Thank you,
CCC IT

SPAM - 8/4/2017 - Resolved

If you received an email from Nancy Latour please mark it as SPAM in your email.  If you clicked on links in the email please change your MyCCC password. If you have quesitons contact the IT Helpdesk at 607-962-9555.

Thank you,
CCC IT

Intermittent External calling - 8/2/2017 - Resolved

External calling for all campus locations is currently intermittent. IT is aware of the issue. The issue is being repaired by FLTG. There is no estimated resolution at this time.

Thank you,
CCC IT 


The phone issue has been resolved. Everything seems to be back up and functional.

CCC IT