Wednesday, October 25, 2017

MyCCC Slowness - 10/25/2017 - Resolved

MyCCC is experiencing some slowness. MyCCC will allow you to log on it will take some time. IT is working with our vendors to see what could be causing the issue.

Thank you, 
CCC IT

UPDATE: MyCCC was updated on 11/4/17 and has not experienced any slowness since.

- IT

Monday, October 23, 2017

Campus Phones Down - 10/23/2017 - Resolved

The phone system is currenlty down. IT is aware of the issue and working on resolving it. An announcement will be posted on the IT Channel once the situaiton has been resolved. Please look at the IT channel for any updates on the situation. 
UPDATE:
Phones have been restored
Thank you, 
CCC IT

Friday, October 13, 2017

MyCCC Login Issue - 10/12/2017 - Resolved

As of 10/12/2017 around 4:10pm, we are experiencing login issues with MyCCC.  We are working to resolve these issues as soon as possible and we appreciate your patience.

Update:  This issue has been resolved on 10/12/2017 at 8:00pm.

Monday, October 2, 2017

Print Management Down - Paper Cut - 10/02/2017 - Resolved

The College's print management system is currently down. Our vendor is looking into this. IT will post once the issues is resolved. Please do not send any print jobs to the printers till they are operational. The vendor will be refunding all prints during this time. 

Thank you, 
CCC IT 


UPDATE:

The College's print management system was down this morning. Our print vendor OES will be refunding all prints that were charged to students during this time. If you have any questions about the refund please stop by print shop in C007.

Thank you, 

CCC IT 

Monday, September 25, 2017

ITEC services impacted - 9/25/17 - Resolved

ITEC has started seeing network interruptions around 11:00am from Level3 this morning.  This is impacting connectivity for the ITEC and SICAS teams.  It may also be causing network connectivity performance issues accessing services located at ITEC. Such services may include Blackboard and the SUNY Library.

This has been resolved by ITEC at 3:30 9/25/17

Thursday, August 31, 2017

MyCCC Experience Slow Performance - 8/31/2017 - Resolved

MyCCC is currently experiencing some slow performance.  IT is aware and is currently working on the issue. IT will let the campus community know when the issue has been resolved.

Thank you,
CCC IT


The current issue has been resolved. If anyone experiences this issue again, please contact the IT Service Desk at 607-962-9555. 

- CCC IT

Friday, August 25, 2017

Wireless down all campus locations - 8/25/17 - Resolved

Wireless is down for all campus locations at this time. IT is aware of the issue and is working on a resolution.

Thank you,
CCC IT


Wireless is back up for all campus locations. If you are still experiencing issue please contact the IT Helpdesk at 607-962-9555 or helpdesk@corning-cc.edu.

Thank you,
CCC IT