MyCCC Login and Timeout Issues - 11/7/2017 - Resolved

MyCCC was updated on 11/4/17 and due to this the bookmarks of all users need to be updated to myccc.corning-cc.edu.  Until your bookmarks are updated you will experience login authentication error issues.

Also, logins will timeout after 10 minutes and will not allow access to Blackboard, My Banner, Gmail, and Argos after the 10 minutes have passed.  IT is working on the issue but if you cannot access these applications please logout and back in.

Thank you,
- IT

Instructions for Firefox

Instructions for Edge

Instructions for Internet Explorer

Instructions for Google Chrome 

MyCCC Slowness - 10/25/2017 - Resolved

MyCCC is experiencing some slowness. MyCCC will allow you to log on it will take some time. IT is working with our vendors to see what could be causing the issue.

Thank you, 

CCC IT

UPDATE: MyCCC was updated on 11/4/17 and has not experienced any slowness since.

- IT

Campus Phones Down - 10/23/2017 - Resolved

The phone system is currenlty down. IT is aware of the issue and working on resolving it. An announcement will be posted on the IT Channel once the situaiton has been resolved. Please look at the IT channel for any updates on the situation. 

UPDATE:
Phones have been restored

Thank you, 

CCC IT

MyCCC Login Issue - 10/12/2017 - Resolved

As of 10/12/2017 around 4:10pm, we are experiencing login issues with MyCCC.  We are working to resolve these issues as soon as possible and we appreciate your patience.

Update:  This issue has been resolved on 10/12/2017 at 8:00pm.

Print Management Down - Paper Cut - 10/02/2017 - Resolved

The College's print management system is currently down. Our vendor is looking into this. IT will post once the issues is resolved. Please do not send any print jobs to the printers till they are operational. The vendor will be refunding all prints during this time. 

Thank you, 
CCC IT 


UPDATE:

The College's print management system was down this morning. Our print vendor OES will be refunding all prints that were charged to students during this time. If you have any questions about the refund please stop by print shop in C007.

Thank you, 

CCC IT 

ITEC services impacted - 9/25/17 - Resolved

ITEC has started seeing network interruptions around 11:00am from Level3 this morning.  This is impacting connectivity for the ITEC and SICAS teams.  It may also be causing network connectivity performance issues accessing services located at ITEC. Such services may include Blackboard and the SUNY Library.

This has been resolved by ITEC at 3:30 9/25/17

MyCCC Experience Slow Performance - 8/31/2017 - Resolved

MyCCC is currently experiencing some slow performance.  IT is aware and is currently working on the issue. IT will let the campus community know when the issue has been resolved.

Thank you,
CCC IT


The current issue has been resolved. If anyone experiences this issue again, please contact the IT Service Desk at 607-962-9555. 

- CCC IT