Banner Forms Link on MyCCC may not work - Resolved

If you use the Banner Forms link on MyCCC under the Employee or Faculty Tab please be aware that this may not work properly. We have found out that Banner will not run correctly on the newest Firefox version,version 52. If you run into this problem please put in a helpdesk ticket by emailing helpdesk@corning-cc.edu or by calling 607-962-9555.

Thank you,
IT

Perry Hall Cable Outage - Resolved

Issue resolved on 3-12-17 at 3:00 PM.

Time Warner is currently experiencing issues. They are working on the problem and will hopefully have it resolved today 3/10/17.

Effected Services:

Internet and Cable TV that is provided by Spectrum/TWC.

Notice:
Spectrum/TWC is experiencing area wide outages in the north east caused by power outages due to high wind damage. They are working with NYSEG and RG&E to get services restored. At this time, there is no Estimated Time to Resolution (ETR), however they are hopeful to have service restored today.

Web Address When On Campus

When on campus and trying to access the external site please be sure to use https://www.corning-cc.edu. Some browsers require this.

Partial MyCCC/Blackboard Outage on 1/19/2017 - Resolved

Several reports have come into the  IT Department that some students, faculty and staff were experiencing connection and performance problems in Blackboard and MyCCC beginning at 12:20pm on Thursday, 1/19/2017. The IT Department became aware of these issues at approximately 3:00pm and the problem was resolved at 4:10pm on Thursday, 1/19/2017

Intermittent Slowness in Google Services (Gmail) Resolved

Google services including Gmail and Calendar have been performing slowly and in some cases become unavailable for a short time. The problem appears to be on the Google side. If you notice any performance problems while using a Google service then please wait a short time and try again.

We expect Google to have the issues resolved soon.

Windows Updates Auto Reboot Resolved

Faculty and Staff,

If your machine reboots without warning due to Windows updates please call 9555.  We believe the issue has been resolved but please let us know if you experience this issue.

Thanks,
IT

MyCCC Login/Logout Issues

When on campus there have been issues with some MyCCC accounts not fully logging out. Please make sure that when using MyCCC you not only sign out of MyCCC, but you also close out of the browser. This will ensure that no other user can access your documents and files on MyCCC.

We are also currently experiencing some erratic issues in MyCCC with authentication. You may need to re-login more than usual, or see an error during logout. We are working to resolve these issues as soon as possible and we appreciate your patience.