Gmail Issue - 1/8/2018 - Resolved

3:41 p.m.

Email is back up and running now. If you are experiencing any issue please contact the IT Helpdesk at 607-962-9555 or by email helpdesk@corning-cc.edu.

Thank you, 

CCC IT 

12:45 p.m.

Currently users who log out of MyCCC or gmail will not be able to get back into the email system. Users who try to get back into their email will be met with an error message stating that "user credentials are not yet valid." IT is aware of the issue and will be working on getting the system back up. Please check back for an update regarding the issue.

Thank you,
CCC IT

MyCCC Email/ Calendar Icon Authentication Issue - 12/22/2017 - Resolved

If you receive the following error message while clicking on the Email/Calander link in MyCCC

"This service cannot be accessed because your login credentials are not yet valid. Please log in and try again. We are unable to process your request at this time, please try again later."   

IT is working on the issue and will post an update when there is more information.    If you are currently in your email please do not log out until we resolve this issue. 

Thank you, 

CCC IT 

Start time 9:15 a.m.
End time 12:08 p.m.


The issue with Email/ Calendar has been resolved. A reboot of the server brought MyCCC and Email on line. If you experience any other issues please contact the helpdesk at 607-962-9555.

Thank you, 
CCC IT 

Security Questions for MyCCC - 12/8/17 - Resolved

When logging into MyCCC security questions need to be filled out. The questions are for new users and old users. IT is sorry for any inconvenience but the fix was needed for all accounts.

If you have any questions please feel free to contact the helpdesk at 607-962-9555 or email helpdesk@corning-cc.edu.

Thank you,
CCC IT

Banner Production Down - 12/4/2017 - Resolved

Banner Production is currently down. IT is aware of the issue and is working on it. Please check back here for an update once it is back up and running.

Thank you,
CCC IT

MyCCC Slowness & Banner INB Non-Responsive - 11/29/2017 - Resolved

Currently MyCCC is experiencing slowness issue, Banner INB is also non-responsive. IT is aware of these issue and is working on a resolution. 

Thank you, 

CCC IT 

MyCCC Login Issue - 11/27/17 - Resolved

On 11/27/17 MyCCC became unavailable from the start of the day to 4:20pm.  During this time IT worked with multiple vendors to resolve the issue and at 4:20 MyCCC became available.

Thank you for your patience,
- IT

Arogs issues/ Server issues - 11/8/2017 - Resolved

The College is currently experiencing some server issues. There may be some intermittent issue with programs such as Argos and the Multi-plan Application ( ITC ). IT is currently working on resolving this issue and will update this blog when further information is available.

Thank you,
CCC IT